Frequently Asked Questions
Looking for the perfect beachfront rental? Palm Island Resort offers serene and secluded beachfront accommodations near Sarasota, FL. Explore our FAQs to find answers about the amenities and services that make our rentals an unforgettable coastal experience.
A Palm Island Beachfront Rental Visitor’s Guide
Should you or a member of your party need assistance accessing any location at Palm Island Resort, including any beachfront rental, please call our reception desk at 941-697-4800 from 8AM-6PM Sunday-Saturday. We will make every attempt to reasonably accommodate you upon request.
(941) 628-1295
8:00am-5:00pm
When you need assistance with deliveries or upon departure, simply call the Reception Center to have one of our Bellstaff sent to your villa to assist you.
(941) 697-8809
All villa rates are packaged to include transport between the mainland and the island via Palm Island Transit Company.
The hours of operation are Sunday through Thursday from 6:30 am until 10:00 pm, Friday from 6:30 am to 11:00 pm, and Saturday 6:30 am to 12:00 am.
Discounted Ferry Passes may be purchased at the Reception Center for visiting friends and family, by prior arrangement.
For more information please visit http://palmislandtransit.com
Heat and air conditioning are individually controlled. You may set the thermostat for your comfort but we ask that you be ever-mindful of energy conservation efforts.
Upon departing, please turn off lights and heating or air conditioning. Please return all keys to the Reception Center. If you would like to extend your beachfront rental reservation, please contact the Reception Center. Late check-outs may be possible by prior arrangement.
Children’s playgrounds are located across from Building 20 near the Reception Center and near the pool by the Tennis Center.
Palm Island accepts: American Express, MasterCard, Visa and Discover.
Dockage may be reserved for boats up to 28 feet. These slips are available for villa guests with a boat. No overnights aboard. Slips have a 3 ft. depth and are located on the Island. To reserve a slip, call: (941) 697-4800
- Resort Patrol (941)270-1175
- After Hours Resident Manager (941)628-4896
Resception Center: (941) 697-4800
Fax: (941) 697-0696
Located at the Reception Center. The per page charge is $1.00 for incoming and $2.00 for outgoing.
Bikes, Treadmills, 4-Stack weight station groups, weight bench and dumb bells, elliptical trotter and recumbent bike. Fitness classes, water aerobics, and personal training available. Call the Concierge to obtain keys for the fitness center or to inquire further about classes! (941)697-4800
Golf Carts are available for rent through Coconuts Recreational Center. Golf carts must be operated by a licensed driver only and not taken off resort property. (941) 650-4261 or (941)697-2709
Our Concierge can make tee times for golf at a variety of courses conveniently located near the Resort. (941) 697-4800
All villas have internet service available.
Wi-Fi is available at Coconuts and all three pool areas for those that need connection to the outside world.
Boarding passes can be printed for you at the Reception Center, please stop by for further information.
If you would like transport between your beachfront rental, parking lot or Rum Bay Restaurant, call the Reception Center and they will dispatch a bellman to assist you.
We do not have a paper machine any longer. We provide only the Boca Beacon newspaper, to all, at no cost.
(941) 697-4800
Parking is located to the south of the Resort entrance. Please ensure to affix your parking pass to your rear view mirror and park you vehicle ONLY in the areas designated for guest parking. A member of our bell staff is available to assist you with transporting baggage to your villa.
(941) 697-1445
Palm Island Properties, LLC is a licensed broker with the State of Florida and has offices within Palm Island Resort. The office is located located in the Reception Building. Drop by or e-mail to lhalpin@palmislandproperties.com for any and all of your real estate questions, whether on island or on the mainland.
Open 7 days a week 8 am to 6 pm
(941) 697-2709
All of your recreational needs and rental equipment may be arranged through our Coconuts Café and Recreation Centre.
Coconuts also has to offer for rent golf carts, bicycles of all sizes, umbrellas and much more.
(941) 697-0566
Join us for daily lunch and dinner in a casual island setting. Exciting, fun food is offered at reasonable pricing. Specialties include our signature Baby Back Ribs with its own Swamp Sauce and fresh seafood. Try one of our island concoctions or non-alcoholic tropical drinks from the bar.
(941) 697-7309
Our island store sells a variety of gift items and casual resort wear. Be sure to stop by to bring home a memory of Palm Island.
Be sure to stop in and ask about our SAND DUNE Jewelry which is made from Palm Island sand.
Palm Island Resort is proud to be recognized as one of the Top 50 Tennis Resorts in the world. Whether you’re looking to improve your skills with a clinic or private lesson, or simply need a partner to play with, we’ve got you covered. Racquets and ball hoppers are available for rent to enhance your experience on the court. For those who enjoy pickleball, our courts offer the perfect setting to join in this fast-growing sport, with equipment available to rent for an unforgettable game.
Trash bags may be placed on the raccoon-proof containers located under your beachfront rental. Call Housekeeping if you need additional plastic trash bags.
Operated during lunch and dinner and by special arrangement at any time. Pick-up at Rum Bay’s dock and drop-off is from the water at Leverock’s Restaurant on the mainland.
For those not renting or staying with Palm Island Resort the water taxi service has a $6 fee. For approximate times and any further questions, contact Rum Bay Restaurant: (941)697-0566
