Privacy Policy

Last Updated: June 16, 2026

Introduction

Welcome to Palm Island Resort (“Palm Island Resort,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at palmisland.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Voluntarily

When you submit a contact form, request reservation information, make a reservation, inquire about accommodations, subscribe to communications, or otherwise communicate with us through our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Reservation and travel details
  • Guest preferences
  • Payment-related information submitted through our booking platform
  • Any information included in your message or inquiry

Reservations made through our website may be processed through Escapia, a third-party reservation management platform. Information submitted during the booking process may be collected and processed by Escapia in accordance with its privacy practices.

Information Collected Automatically

When you visit our website, we may automatically collect information through Google Analytics and similar technologies, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Date and time of visits
  • General geographic location
  • Website interaction and usage data

How We Use Information

  • Respond to inquiries and reservation requests
  • Provide accommodations, hospitality, and resort services
  • Communicate with prospective and existing guests
  • Send reservation confirmations and service-related communications
  • Process online reservations
  • Improve website functionality and guest experience
  • Analyze website traffic and visitor behavior
  • Maintain website security
  • Diagnose technical issues
  • Comply with legal obligations

Google Analytics

We may use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our website.

Online Reservations and Booking Services

Palm Island Resort utilizes Escapia and related reservation management technologies to facilitate online bookings and reservation management.

When you make a reservation through our website, certain personal information may be collected and processed by Escapia or affiliated service providers to:

  • Process reservations
  • Manage guest accounts
  • Facilitate payment processing
  • Communicate reservation confirmations and updates
  • Provide guest services

We encourage guests to review the privacy practices of third-party booking providers when making reservations through our website.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to analyze website traffic, improve website functionality, remember user preferences, and monitor website usage trends.

Disclosure of Information

We do not sell personal information. We may share information with:

  • Service providers that assist in operating our website, reservation systems, booking platforms (including Escapia), and guest communication services
  • Technology and analytics providers
  • Professional advisors, including legal and accounting professionals
  • Government agencies or law enforcement when required by law
  • Other parties as necessary to protect our rights, safety, property, or operations

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including rights to know, access, correct, and request deletion of personal information collected about them.

No Sale of Personal Information

Palm Island Resort does not sell personal information for monetary consideration and does not knowingly share personal information for cross-context behavioral advertising.

Exercising Your Privacy Rights

To exercise applicable privacy rights, please contact us using the information below. We may need to verify your identity before processing requests.

Do Not Track Signals

Our website currently does not respond to browser “Do Not Track” signals.

Data Retention

We retain personal information only as long as necessary to respond to inquiries, provide requested services, maintain business records, fulfill contractual and legal obligations, and resolve disputes.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information collected through our website.

Third-Party Links

Our website may contain links to third-party websites. We encourage visitors to review the privacy policies of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Information

Palm Island Resort
7600 Palm Island Dr
Placida, FL 33946
Email: sales@palmisland.com
Phone: (800) 824-5412